Coronavirus (COVID-19) Outbreak: Short- and Long-Term Actions for CIOs

Gartner-recommended practices that will help businesses stay afloat and thrive during unforeseen crises.

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The Outbreak Is Destabilizing Businesses. But Organizations Can Rally if the CIOs Take Decisive Action

The COVID-19 pandemic has forced organizations to enforce remote work for employees. Globally, the demand for many services is seeing a sharp decline, while the demand for certain other services has surged, leading to drastic fluctuations in demand and supply.

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Coronavirus (COVID-19) Outbreak: Short- and Long-Term Actions for CIOs

In this report, Gartner has classified the impacts of the outbreak into three scenarios and provided both short and long-term actions for CIOs to take in each scenario. These actions will serve the organization even after the crisis passes.

This Report, As We See It, Recommends CIOs to Take the Following Actions:

  • Switch to a digital business model to maintain continuity and support collaboration
  • Ensure service availability with robust endpoint security and network support
  • Invest in tools and technologies that yield high ROI
  • Use automation wherever possible to make up for resource shortage

Situational Analyses, CIO Recommendations, and More.

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* Gartner Inc., Coronavirus (COVID-19) Outbreak: Short- and Long-Term Actions for CIOs
Sandy Shen, Owen Chen, Arnold Gao, Deacon D.K Wan, Lily Mok, Julian Sun, 4 March 2020.
*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved