How PacificSource Transformed Certificate Management with AppViewX

For PacificSource, managing thousands of digital certificates manually was becoming harder to keep up with. As their environment grew, so did the complexity—making it crucial to avoid outages, stay compliant, and free up valuable IT time for strategic work.

That’s when PacificSource turned to AppViewX AVX ONE CLM. With centralized visibility, end-to-end lifecycle automation, and policy-driven governance, PacificSource transformed its approach to certificate lifecycle management—eliminating outages, improving efficiency, and ensuring compliance.

Challenges:

• Lack of visibility into the certificate environment
• Frequent outages caused by expired certificates
• No standardized processes for certificate issuance
• Significant time and effort spent on manual certificate management

The Results - A Complete Turnaround in Certificate Management

• Complete centralized visibility across the certificate landscape
• 100% reduction in certificate-related outages (from 3–4 per month to zero)
• Certificate deployment time cut from a full day to just 15 minutes
• 97% reduction in time and effort spent on CLM tasks
• Full audit readiness and compliance reporting

Download the full case study to see how PacificSource achieved these results.